The following section consists of 21 items. Please indicate at to what extent each statement describes you by selecting any one of the options labelled 1-5. There are no right or wrong answers.
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I often have tender, concerned feelings for people less fortunate than me.
I sometimes find it difficult to see things from the “other guy’s” point of view.
Sometimes I don’t feel very sorry for other people when they are having problems.
In emergency situations, I feel apprehensive and ill-at-ease.
I try to look at everybody’s side of a disagreement before I make a decision.
When I see someone being taken advantage of, I feel kind of protective towards them.
I sometimes feel helpless when I am in the middle of a very emotional situation.
I sometimes try to understand my friends better by imagining how things look from their perspective.
When I see someone get hurt, I tend to remain calm.
Other people’s misfortunes do not usually disturb me a great deal.
If I’m sure I’m right about something, I don’t waste much time listening to other people’s arguments.
Being in a tense emotional situation scares me.
When I see someone being treated unfairly, I sometimes don’t feel very much pity for them.
I am usually pretty effective in dealing with emergencies.
I am often quite touched by things that I see happen.
I believe that there are two sides to every question and try to look at them both.
I would describe myself as a pretty soft-hearted person.
I tend to lose control during emergencies.
When I’m upset at someone, I usually try to “put myself in his/her shoes” for a while.
When I see someone who badly needs help in an emergency, I become very upset and unable to control my emotions and think clearly.
Before criticizing somebody, I try to imagine how I would feel if I were in their place.